Privacy Policy - Castle Inn Bray
Last Modified: April 1, 2026
1. Introduction
This Privacy Policy outlines the practices of Castle Inn Bray ("we", "our", or "the Company") with respect to information collected from users who access our website at https://castleinnbray.ie/ ("Site"), or otherwise share personal information with us (collectively: "Users").
The Site is managed and maintained by our digital partner, Spryter Solutions. We are committed to protecting your privacy and ensuring the security of your personal data in accordance with the General Data Protection Regulation (GDPR) and the Irish Data Protection Acts.
2. Grounds for Data Collection
Processing of your personal information (meaning, any information which may potentially allow your identification with reasonable means; hereinafter "Personal Information") is necessary for the performance of our contractual obligations towards you (such as managing table bookings or event enquiries), to protect our legitimate interests in providing our hospitality services, and for compliance with legal and financial regulatory obligations to which we are subject.
When you use the Site, you consent to the collection, storage, use, disclosure and other uses of your Personal Information as described in this Privacy Policy.
3. What Information We Collect
We collect two types of data and information from Users:
A. Non-Personal Information
This is un-identified and non-identifiable information gathered via your use of the Site. This includes aggregated usage information and technical information transmitted by your device (e.g., browser type, operating system, language preference, access time, etc.) to enhance the functionality of our Site. We may also collect information on your activity on the Site (e.g., pages viewed, clicks, actions, etc.).
B. Personal Information
This is individually identifiable information. Such information includes:
Device Information: Geolocation data, IP address, and unique identifiers related to your activity through the Site.
Booking & Registration Information: When you contact us or make a booking, you may be asked to provide details such as your full name, email address, phone number, and any specific requirements for your visit.
Marketing Preferences: Information regarding your choice to receive promotional materials from us.
4. How Do We Receive Information About You?
We receive your Personal Information from various sources:
When you voluntarily provide details via our contact forms or booking systems;
When you use or access our Site;
From third-party providers and services (for example, Google Analytics).
5. How We Use the Information
We do not rent, sell, or share Users’ information with third parties except as described in this Privacy Policy. We may use the information for:
Communicating with you: Sending notices regarding your bookings, responding to customer service enquiries, and providing technical information.
Marketing: Keeping you informed of our latest updates, events, and services (only where you have opted in).
Service Improvement: Conducting statistical and analytical research to improve the Site and our hospitality offerings.
6. Sharing Information with Third Parties
We may share Personal Information with trusted third-party providers for the following purposes:
Hosting and operating our Site;
Managing table bookings and reservations;
Storing and processing information on our behalf;
Performing research, technical diagnostics, or analytics (e.g., Google Analytics).
We may also disclose information to comply with legal processes, enforce our policies, or protect the rights, property, or safety of Castle Inn Bray, our users, or any third party.
7. User Rights (GDPR)
Under EU data protection laws, you may request to:
Receive confirmation and access to your stored personal information.
Receive a copy of your personal information in a structured, machine-readable format.
Request rectification or erasure of your personal information.
Object to or restrict the processing of your personal information.
Lodge a complaint with a supervisory authority (e.g., the Data Protection Commission in Ireland).
If you wish to exercise these rights, please contact us at info@castleinnbray.ie.
8. Retention
We will retain your personal information for as long as necessary to provide our services and comply with our legal obligations. We will destroy outdated or unused information at the earliest reasonable time.
9. Cookies & AI Transparency
We use cookies to improve your experience and compile statistical data on your use of our Services. This includes session cookies (temporary), persistent cookies (fixed period), and third-party cookies (analytics).
Transparency Note: We may use AI-powered tools to assist in our creative process, website maintenance, or data analysis. All final content and service decisions are reviewed and approved by our team to ensure accuracy and quality.
10. Safeguarding Your Information
We employ industry-standard procedures (such as SSL encryption) to ensure the safety of the information we collect and prevent unauthorized use. While we take reasonable steps, we cannot be responsible for the acts of those who gain unauthorized access.
11. Minors
The Site is not designed for or directed at children. We do not knowingly collect Personal Information from minors. If you are a parent and become aware that your child has provided us with information, please contact us at info@castleinnbray.ie.
12. Updates to This Policy
We reserve the right to periodically amend this Privacy Policy. Material changes will be effective immediately upon the display of the revised policy on the Site.
13. How to Contact Us
If you have any questions, you can contact us at:
Email: mark@castleinnbray.ie
Address: Castle Inn, Bray, Co. Wicklow.
Last Modified: April 1, 2026